Sugarhouse is now available in more than 1,000 retail locations nationally and abroad,
and hundreds of businesses and organizations use our products for their custom branding.
Looking to buy Sugarhouse locally? Inquire with your favorite retailer about carrying our products!
We would love the opportunity to be part of your retail or custom offerings! We've partnered with Faire Wholesale Marketplace to bring you a convenient wholesale buying experience, while offering you some of the best terms in the industry. Use the link below to shop now, or let us know you're interested through the contact form and we'll help you get started shopping wholesale directly through our website. If you have any questions, we’d be happy to answer them. You can find answers to our most common questions below. We look forward to working with you!
Reach out for more information on getting started as a Sugarhouse Leather stockist or ordering custom coasters for your brand or business. We're excited to work with you!
Please include your business name, location, contact information, and any other relevant details regarding your business and interest in working with Sugarhouse Leather.
Looking for sweet leather coasters with your custom brand? Let's do it! Whether you want to enhance your promotional offerings or sell branded coasters as retail products, you've come to the right place. Having the coolest swag on the block is within reach. Get in touch with our team today to get your project started!
Our minimum opening order is $60, or 12 coasters, with each style sold in cases of 6.
With shipping costs always on the rise, we aim to both share these costs and try to offset them with a quantity incentive. Shipping is always $9.95 - whether you order our minimum of 12 coasters, or 100, or more, you’ll only pay this one low rate. The more you order, the cheaper the effective cost.
While we do maintain a small inventory to expedite large orders or busy times of year, we generally operate on a made-to-order basis. Our typical lead time from order confirmation to ship date is 4-7 days, but may take a little longer for large orders, custom orders, or during pre-holiday season in the fall. But, don't worry - if we expect to need more time to prepare your shipment, we'll let you know the lead time required at the time you place the order.
We do not offer formal exclusivity agreements, but we prefer to keep a small presence in any given market. As a general guide, we aim to sell our coasters in no more than 1 or 2 shops per population of 50,000 people. This ensures that our products remain a unique and surprising find for your customers. We also sell on multiple platforms, so there is unfortunately a small potential for some occaional local overlap.
We also do not offer exclusivity on the sale of any of our in-house product designs (e.g., coasters, keychains, etc.), including "custom" designs that we produce for a requesting retailer, or for local areas, features, attractions, or others. Any original artwork supplied to us by purchasers, brands, clients, etc., however, is considered theirs alone and is exclusive to them, and we will never sell products using that artwork to any other party.
If there are any problems with your order, or a product arrives damaged, please let us know and we’ll get a replacement sent right away! All issues must be brought to our attention within 14 days of delivery. We do not accept returns. Exchanges are accepted only on opening orders. Picked a coaster style that just isn’t selling? We’ll let you select a different one within 90 days of purchase date. Preauthorization is required, and all shipping is the responsibility of the buyer. Damaged or shopworn items will not be accepted. Final appraisal of item condition is at the sole discretion of Sugarhouse Leather.
We strive to continuously offer a curated collection of products with proven success, which means we may need to change our offerings or manufacturing processes to achieve these goals. New manufacturing processes may necessitate retiring older embossing stamps and designs. Product availability is not guaranteed. We reserve the right to change or discontinue any product design, stock or custom, at any time without notice.